Buendel Build Renovate Remodel - Love where you live. We create beautiful kitchens, baths, lower-levels, additions, and new construction.
Country: 72.41.124.2, North America, US
City: -83.1383 Ohio, United States
The item was damaged during shipment. It was very poorly packed and so I am not surprised that it was damaged. The return process was easy and the refund was prompt. I am, however, very disappointed in the manner in which it was shipped by Amazon (not by a third party). I ended up purchasing another product (not Le Creuset)locally of equal or better quality for less than half the price.
Amazon had the best price and fast shipping. But the pool kit wasn't that great. We ended up buying and automatic pool cleaner called Driver Dave for are 18 x 48 Intex pool.
BUYER BEWARE !!!! Quickbooks charges you ($79)from day one to support the product. The first time I went to use the product it failed. I called support over in the Phiippines and before they would look at the problem they need $79 dollars. Now mind you this is a problem on day one. I then called the corporate office, and talked to Terry and she confirmed NO $ MONEY NO FIX!! I explained again this glich is in their product on day one. I asked to talk to her manager and she responded she was the end of the line in the complaint department. I asked to have Brad Smith whom she said was the president to call me back and she said he will not talk to customers. That leaves the customer knowing that he doesn't care about customers or that there are too many complains to answer. Is Amazon ok with selling products that the vendors will not back? Check it out for yourself call Intuit Quick @ 650-944-6000 and ask for Brad Smith.
I hate that you HAVE to subscribe to support just to reproduce. Awful ...I miss the original Peachtree