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My PC crashed shortly after purchasing and downloading this product, and even though the policy states No Returns on downloadable products, Amazon worked with me, first to try and get a refund from Intuit so I could purchase a replacement product for my new iMac. When Intuit wasn't cooperative (no response actually), Amazon refunded my purchase price in total. Great customer support.
I have used this product for around 5-6 years. Always go back to it as a basic. It protects my extremely dry and sensitive skin from the elements with out any oily appearance. Yes, it does need a light moisturizer over it, patted lightly. For liquid make-up, I follow with Dr. Brandts Pore-refining primer and I have a much improved matte appearance to skin. Does not prevent wrinkles, but is very soothing. I need that as I have Hypo-thyroidism and am post-menopausal, a double whammy. And blonde and fair-skinned.It is rather thick and can be applied sparingly if you need. I need a little more! It may not be a big preventative, but I keeps my skin soothed and has calmed some rough "rashing-type" reactions for me.