www.silverthorneattorneys.com Review:

Country: 107.180.32.45, North America, US

City: -111.8906 Arizona, United States

We use these in a commercial setting. We purchased 30 of this model. This model vacuum was chosen because of its low cost, great value, and it does a good job cleaning. We purchased thru sharkclean the optional wood floor brush and the extension pole making this a very light canister vacuum and a great option for wood floors. We use the regular set up for carpet. The warranty for us is void upon purchase due to the fact we use these in a commercial setting we knew that going in. In six months we have had 6 vacuums come in for need of repair. The first two were simply clogs in the hose and an easy fix. One was completely destroyed as an employee basically stepped on it and crushed it, the model is 100% plastic. Another vacuum had a bad bearing in the vacuum power head that caused a loud thumping noise, the vacuum is out of service. I can buy a new power head for $60 from sharkclean. The last two came in with broken belts that drive the power head. I would have rated this a five start but when I called the manufacture they would not sell me a replacement belt. They basically left it at too bad for you so sorry but we cant help you. I did find replacement belts on Amazon for $12 each and with a couple of screws was able to change the belts myself in just a matter of a few minutes thus the three star rating instead of one star. I was shocked that Shark would not sell me replacement belts and I was forced to find them myself with no help from the manufacturer...

We had previously used an earlier version of Hallmark & decided to have a change. However the Print Artist would not print a 4 fold card. We did not find it easy to use at all. We even had a friend come & try to help us but we all gave up!!